Which
devices are supported by the iBurst™ system e.g. laptops,
desktops, handhelds?
Initially the iBurst
service will be available via an iBurst "Access Card" (PCMCIA) for
laptops.
In February 2004 it
will be available via an iBurst "Access Bridge" desktop modem for fixed
setups.
Also in February, it
is anticipated the iBurst service will be available to Pocket PC
devices via the iBurst Access Card.
In future iBurst
communication will be available via compact flash cards and also
embedded in devices.
Which
operating systems does the iBurst system support?
The iBurst system
works with Windows 98 SE, XP and 2000.
It also works with Mac
version X or later and Linux.
Can
I use the iBurst system in other countries?
Currently the iBurst
system is only available commercially in Australia but there are
several locations throughout the world where networks are being
established.
Visit the ArrayComm
site for more information on these.
http://www.arraycomm.com/gpm/gpm.htm
How can I
share my iBurst connection with others?
It is possible to use
the desktop modem to provide a broadband link to a local network which
may be a traditional wired LAN or a wireless LAN using an 802.11 access
point.
With this
configuration it will be possible to have multiple devices sharing a
single iBurst connection. Due to the likely increased usage there will
be a premium charged for this mode of operation over a typical single
user account.
What is
unique about the iBurst system?
The iBurst system
combines the three characteristics of:
* High speed
* High mobility
* Low cost
Previously there have
been several technologies that provide one or two of these (e.g. DSL:
high speed, low cost but low mobility; 3G: High speed, high mobility
but high cost) but iBurst is the first technology to provide all three.
Where
does it work (what is the coverage)?
The coverage of the
service is expanding over time as we carry out our rapid rollout of the
service. The iBurst service was commercially launched with coverage of
the CBD and surrounds of Sydney.
Subsequent rollout
will extend the Sydney coverage as well as establish coverage in
Melbourne, Brisbane and Canberra during 2004. Other capitals will
follow in 2005.
For more information
go to our web site and select the “Get iBurst” link
then “Network Coverage”.
http://www.iburst.com.au
How do
I find out if my area is covered?
Go to our web site and
select the “Get iBurst” link then
“Network Coverage”.
http://www.iburst.com.au
How fast is
it ?
Under ideal conditions
the iBurst system can download (data to you) at up to 1 megabits per
second (Mbps) and upload (data from you) at up to 345 kilobits per
second (Kbps) (which is also .345 Mbps).
The degree to which
these maximum speeds are attained depends on the quality of the signal
which is influenced by several factors:
* The distance you
are from the nearest base station
* Whether there are obstructions between you and the base station
* How many other people are connected via your base station
* The speed at which you are travelling
Additionally, the
speed of access is greatly influenced by all the normal Internet
factors such as the speed of the server you are communicating with and
the speed and usage levels of the links that the communication is going
over.
How
does the iBurst service improve productivity?
The iBurst service
helps productivity in many ways including:
* The mobility of the
system means that you can be fully productive no matter where you are,
whether in the office or out in the field. You need not waste time
returning to the office to perform transactions or update data, all
facilities are at your finger tips no matter where you are at the time.
* Similarly, the mobility of the iBurst service means that there is no
downtime, except when you want it. If you commute for long periods,
iBurst can keep you fully productive for this period, freeing up time
in their day for other activities,
* A high speed connection to your company network and the Internet
dramatically broadens the amount of information and services you can
call upon in the field. A laptop used offline with only local data to
work with cannot help in unforeseen circumstances. For example, if you
are visiting a client and cannot find their office, you can look at the
client’s web site to check the address and go to an online
mapping site to get a map to direct you to the location.
How does the iBurst service
compare with 2.5G/GPRS?
2.5G and GPRS are
terms used for the data service delivered over standard mobile phone
networks. These are significantly slower (20 to 30 Kbps) and more
expensive than the iBurst service.
How
does the iBurst service compare with WiFi (Wireless LAN, 802.11)?
WiFi is an extremely
useful technology for providing localised wireless connectivity for a
group of related users. In the scenario of an office or a home
environment it is ideal.
However, it does not
work well with wide area, public communications access. This is firstly
due to its range of up to 100 meters, limiting it generally to one
premises such as an office or a café.
Authorising users for
access is another impediment. Due to the haphazard way WiFi public
access points are being deployed, allowing for a user to identify
themselves and pay for the service is proving to be a severe challenge
for service providers and results in great inconvenience for the user.
In contrast, iBurst
has much greater range and thus blankets entire metropolitan areas so
the customer can expect coverage where they are rather than have to
seek out hotspot locations. Billing is centralised and standardised as
the network is being run and coordinated by one company for the entire
country.
How does
the iBurst service compare with other wide-area wireless broadband
services?
Currently the iBurst
service is the only mobile wireless broadband provider in Australia.
There are other
wireless broadband providers in the market, but they are only offer
fixed services. This means that their customers cannot be on the move
while connected. Further, their base stations cannot hand-off users to
balance load between them.
In addition, due to
the iBurst technology and the frequency it operates at, you can expect
better coverage at greater distances, even indoors, than the other
services.
How
does the iBurst service compare with 3G?
3G is the mobile data
service for the next generation of mobile phone network. Currently
there is only one provider of this service, namely
“3”.
3G is theoretically
faster than 2.5G but generally not significantly faster.
As with 2.5G, the data
is more expensive than data over the iBurst service and, due to the
newness of this technology, the initial services and devices are
proving to be quite unstable.
What is the
range of an iBurst base station?
An iBurst base
station’s range extends from approximately 3 km in built up
or hilly areas with lots of clutter, to approximately 13 km in ideal
conditions such as water or flat land.
What does
the iBurst desktop modem weigh?
600 grams.
How much
power will the iBurst modem use on my laptop?
The iBurst modem power
usage is comparable to that of a WiFi device. Power consumption is
dependant on the following factors:
* Level of activity
– there is less power consumed when the system is idle
* Direction of data – there is less power consumed receiving
data than sending it
* Signal strength – there is less power consumed when within
good coverage