Managed Services

Most businesses own a lot of computers, which form and integral part of their day to day work processes and must operate reliably.

Many small and medium business on the other hand do not employ a full time IT person to keep those systems running, but instead get their "computer guy" to fix problems as they arise. Usually also without any ongoing maintenance.

The result of this method of IT support in summary is:

The ad hoc "break -> fix" method is the most common approach
This is not cost effective and is unpredictabe for the purposes of financial planning.
Often coupled with long downtime until the "techo" can actually make it to the site and start the troubleshooting, which then takes hours or days to resolve.
These surprises are frequent and painful not only in the hip pocket.

Blue Net's Managed services will provide a fixed monthly price for maintenance and repair of your servers, workstations and associated other equipment.

In our normal operations we monitor all supported IT equipment every 30 seconds and we usually know of issues in advance and can take remedial action, before the user even becomes aware of anything being amiss.

The net result is:

Advanced warning of IT problems
Proactive remediation of IT issues
Preservation of staff productivty through reliable IT
Firm budget for your IT expenditure
No surprises
Peace of mind

We cater for sites from 3 computers to many hunderds of workstations and servers.

Please contact us to discuss your requirements and book your FREE site assessment